FAQ

Welcome to our Frequently Asked Questions (FAQ) page, dedicated to answering your queries about raw hair in general. If you have any questions that are not covered here, feel free to contact us for further assistance. 

1- What is Raw Hair?

Raw hair refers to hair that has not undergone any chemical or mechanical processing. It is in its natural state, directly sourced from donors without any alterations. Raw hair is highly sought after for its authenticity and quality. 

2- How is Raw Hair Sourced? 

Our Raw hair is typically sourced from Vietnam, where individuals who have never chemically treated their hair. Donors voluntarily provide their hair, and it is collected in a way that preserves its natural texture and integrity. 

 

3- How many Bundles do I need?

12"-16" 2 Bundles min.

18"-24" 3/4 bundles min.

26"-32" 4 Bundles min.

34"-40" 5 Bundles min.

4- How Do I Care for Raw Hair?

To maintain the quality of raw hair, follow these care tips:

1. Use sulfate-free and paraben-free shampoos and conditioners.
2. Gently detangle the hair using a wide-tooth comb or your fingers.
3. Avoid excessive heat styling to prevent damage.
4. Store the hair properly when not in use, preferably in a silk or satin bag.
5. Avoid over using oil based products, as they create build up

5- Can Raw Hair be Colored or Styled?

Yes, raw hair can be colored, styled, and treated just like natural hair. It provides the flexibility to
achieve various looks while maintaining its integrity.

6- How Long Does Raw Hair Last?

The lifespan of raw hair depends on how well it is cared for. With proper maintenance, it can last
anywhere from 4 years or even longer.

7- Can I Return or Exchange Raw Hair Products?

As raw hair is a natural product, we do not accept returns or exchanges for hygiene reasons.
However, if you receive a defective product or an incorrect order, please contact our customer service
for assistance.

8- What Makes Raw Hair Different from Virgin Hair?

Raw hair is sourced directly from donors and has not undergone any treatment, whereas virgin hair may be collected from multiple sources and can sometimes undergo minimal processing.

We hope these FAQs have provided valuable insights into our raw hair and its qualities. If you have
any additional questions or need further assistance, please do not hesitate to reach out to us. 

INFO@RAWHAUSE.COM